Canon MP990 Review: An In-Depth Look at a Classic Multifunction Printer

The Canon Pixma MP990 has been a reliable favorite for many home offices and photography enthusiasts since its introduction. Combining printing, scanning, and copying into a single compact unit, the MP990 stood out for its exceptional photo quality and intuitive features during its heyday. However, as with any device, users may encounter certain challenges with this multifunction printer. In this review, we will explore the common reasons users experience issues with the MP990, provide a step-by-step guide on troubleshooting and resolving these problems, and conclude with our overall impressions of the printer’s value in the current landscape.

Why Users Encounter Problems with the Canon MP990

Despite its reputation for quality, the Canon MP990 can present users with a set of typical challenges, especially as the device ages or as it faces increasing demands from updated computers and operating systems. Understanding the root causes of these issues can save time and frustration.

1. Compatibility Challenges: As operating systems on computers become more advanced, older printer models like the MP990 may encounter driver incompatibility. Canon, like many manufacturers, eventually stops releasing new drivers for older products, leaving users unable to install their MP990 on the latest macOS or Windows releases.
2. Ink System Errors: One of the most common issues users report is the “ink absorber full” or “ink system error” message. The printer relies on several ink absorption pads to collect excess ink during cleaning cycles. Over time, these pads become saturated, leading the device to halt operations to prevent property damage.
3. Print Head Clogging: If the printer sits unused for extended periods, ink can dry up in the print heads, causing color distortion, streaks, or incomplete prints. The six-ink system, while excellent for photo quality, makes the MP990 especially sensitive to clogs.
4. Paper Feed Problems: Feeding issues frequently arise due to worn rollers, dusty interiors, or using the wrong type of paper. This manifests as paper jams or multiple sheets being drawn in at once.
5. Wireless Connection Interruptions: As Wi-Fi standards evolve, older wireless chipsets may struggle to maintain consistent connections, leading to print jobs stalling or failing entirely.

Instruction: How to Fix Common Canon MP990 Problems

While some problems may require professional servicing, most users can address common MP990 issues at home with some patience and a methodical approach.

1. Solving Compatibility Issues
   • Download the appropriate software and drivers: Visit the official Canon support website, select your region, and search for the MP990 drivers. If your operating system isn't supported, consider using a generic printer driver, or experiment with compatibility mode by running installer files as if they were on an older supported OS.
   • Consider third-party utilities: Some open-source print software, like Gutenprint for macOS or Linux, may restore basic functionality if Canon’s original drivers no longer work.
2. Resetting Ink Absorber and System Errors
   • Soft reset: Turn off the printer and unplug it for at least 5 minutes to attempt a standard reset.
   • Service mode reset: If the error persists, resetting the ink absorber counter is possible but should be done carefully. Press and hold the “Stop/Reset” button, then tap “Power” while still holding stop. Continue holding both for 5-10 seconds, then release Stop/Reset only (keep Power held). Press Stop/Reset two more times, let go of Power, and wait for the printer to enter service mode. Use the appropriate sequential codes to reset the ink counter as per Canon’s service manual. This is a workaround and may not address the underlying physical saturation—over time, the pads should be replaced by a service professional.
   • Replace the ink absorber: For a permanent fix, open the printer and replace the ink pad. This process can be messy and requires care to avoid damaging internal components.
3. Clearing Print Head Clogs
   • Built-in cleaning: Use the printer’s onboard maintenance menu to perform head cleaning and deep cleaning cycles.
   • Manual cleaning: Remove the ink cartridges and gently lift the print head assembly. Soak the print head in warm, distilled water or designated print head cleaning fluid. Use a lint-free cloth to wipe away dissolved ink. Allow the head to dry before reinstallation.
   • Regular use: Prevent future clogs by printing a small full-color document every week.
4. Addressing Paper Feed Problems
   • Clean the rollers: Power off the MP990, open the rear tray, and gently wipe the rollers with a moistened, lint-free cloth.
   • Remove obstructions: Check for jammed paper or debris inside the paper path.
   • Use the correct paper: Only use paper types recommended in the user manual and avoid overloading the tray.
5. Resolving Wireless Connection Issues
   • Restart printer and router: Sometimes a simple power cycle can restore connectivity.
   • Update firmware: If available, update the MP990’s firmware via Canon’s support portal.
   • Reconfigure wireless settings: Reconnect the printer to your Wi-Fi network using the onboard control panel, ensuring you use the correct password and network settings.

Conclusion

The Canon Pixma MP990 remains a highly capable all-in-one printer, particularly for those who value high-quality photo printing. While its age brings inevitable challenges—especially around software support and component wear—most common issues can be tackled with a bit of technical know-how and persistence. By keeping drivers current, addressing ink and print head concerns promptly, and giving attention to paper handling and connectivity, users can extend the life and utility of their MP990 for years to come.

As the industry continues to advance, the MP990’s robust construction and exceptional print results help it retain a special place among enthusiasts and users who appreciate its balance of features. For those willing to maintain it and adapt to occasional workarounds, the Canon MP990 is still a rewarding choice for everyday printing, scanning, and copying needs.