DYMO LabelWriter 550 Review: A Comprehensive Guide

The DYMO LabelWriter 550 is the latest addition to DYMO’s line of desktop label printers, succeeding the widely popular LabelWriter 450 series. With its promise of faster label printing, increased reliability, and innovative features like automatic label recognition, the LabelWriter 550 has captured the interest of small businesses, offices, and home users alike. However, as with any new piece of technology, some users have experienced both benefits and drawbacks unique to this model. In this review, we will explore the common challenges users face, offer a guide to troubleshooting these issues, and deliver our verdict on whether the LabelWriter 550 delivers on its promises.

Common Issues with the DYMO LabelWriter 550

The DYMO LabelWriter 550 introduces several key changes that differentiate it from its predecessor, both in hardware and software. While many users enjoy the improved speed and the signature crisp, high-resolution printing, the transition to the 550 isn’t always seamless. Here are some primary reasons users encounter problems with their LabelWriter 550:

1. Transition to Proprietary Label Rolls

   One of the most significant changes in the 550 series is the use of proprietary DYMO Authentic Label Rolls featuring RFID technology. The printer detects these embedded chips to offer automatic label recognition and prevent printing errors. However, this means the LabelWriter 550 does not support third-party or discount generic label rolls—a departure from the more flexible LabelWriter 450. Users accustomed to buying labels in bulk from various manufacturers may find this frustrating and limiting.

2. Software Compatibility and Updates

   DYMO has shifted focus to the DYMO Connect for Desktop software for the LabelWriter 550. Some users have difficulty installing or recognizing the new printers, especially when upgrading from earlier DYMO software or using older operating systems. Connectivity problems, missing drivers, and software updates that conflict with existing setups are commonly reported, particularly for users on macOS.

3. Network Connectivity and Integration

   The base DYMO LabelWriter 550 connects via USB, while the 550 Turbo adds Ethernet and network sharing capabilities. Users frequently report issues with networked configurations: printers occasionally become unreachable for workgroup members, or connectivity drops after a computer restart or sleep. These problems are aggravated in office networks with strict security or custom IT configurations, leading to downtime and support calls.

4. Print Quality and Label Jams

   While the 550 line boasts sharp text and barcodes, some users experience inconsistent print quality, mainly if labels are loaded incorrectly or if unofficial labels are forced into use. Label jams, misfeeds, and skipped labels often result from improper label loading or the use of wrinkled, damaged, or unsupported label stock.

Troubleshooting and Fixing the DYMO LabelWriter 550

The good news is that most issues surrounding the DYMO LabelWriter 550 can be resolved with a systematic approach. Below, we provide a step-by-step guide to address the most common concerns and restore optimal performance to your label printer:

1. Handling Label Compatibility

   Always use DYMO Authentic Label Rolls with the 550 series. Check the packaging for the RFID logo and ensure labels are free from damage. To load labels:

   • Open the top cover.
   • Insert the label roll with the labels feeding from underneath (not over the top).
   • Pull the label through the slot and close the cover.

   The printer should immediately detect the label type and count the available labels. If not, remove the roll, inspect the RFID chip area for dust or damage, and try again.

2. Software Installation and Connectivity

   If the printer is unrecognized or fails to print, follow these steps:

   • Download the latest version of DYMO Connect for Desktop directly from DYMO’s website, not from bundled CDs or third-party sites.
   • Uninstall any previous DYMO software (e.g., DYMO Label v8) before installing DYMO Connect.
   • Restart your computer after installation.
   • Ensure you’re using a compatible operating system (Windows 10/11 or the most recent macOS versions).
   • Connect the printer only after the software is installed.

   If problems persist, check the device manager (Windows) or System Report (Mac) to confirm the printer appears as a USB device. Update your system’s drivers from Windows Update or Apple’s software update utility.

3. Network Printer Setup (550 Turbo)

   For the DYMO LabelWriter 550 Turbo on a network, ensure:

   • The printer is connected via Ethernet to your router or network switch, not directly to a computer.
   • Use the DYMO Label Web Configuration Tool to get the printer’s IP address.
   • All intended users have DYMO Connect for Desktop installed and are on the same subnet as the printer.

   If print jobs fail over the network, try power cycling the printer and router, and verify no firewall is blocking the IP address.

4. Resolving Print Quality Issues

   If labels print faintly, skip, or jam:

   • Clean the label path with a lint-free cloth and isopropyl alcohol.
   • Ensure labels are loaded smoothly without wrinkling or backward feeding.
   • Select the proper label size and type in the DYMO software; mismatches can cause misalignment or skipped labels.
   • Run a test print from DYMO Connect or via the printer’s utility to check for hardware defects.
5. General Maintenance
   • Keep the printer dust-free, store label rolls in a cool, dry place, and ensure firmware is updated regularly via DYMO Connect.
   • Unplug and reconnect the printer if it becomes unresponsive to reset the device.

Conclusion: Is the DYMO LabelWriter 550 Worth It?

The DYMO LabelWriter 550 represents a leap forward in convenience, featuring automatic label recognition and ensuring users always know the exact type and number of labels loaded. Print quality remains top-notch for address, shipping, file folder, and barcode labels, making it a reliable companion for business or home organization needs. The shift to proprietary labels is understandable from a technical support standpoint, but it will disappoint users who wish to source labels from third parties.

Those looking for seamless, networked label printing, especially with multiple computers or larger teams, may find the 550 Turbo’s additional network capabilities beneficial after overcoming initial setup hurdles. In contrast, home users and small offices who primarily print standard address or file folder labels will appreciate the 550’s speed and intuitive operation.

In summary, if you value reliability, ease of use, and consistently high print quality—and are willing to commit to DYMO’s label ecosystem—the LabelWriter 550 is a strong choice. Take time for careful setup and ensure ongoing support by routinely updating software and firmware. For users heavily invested in generic label rolls or with complex network needs, weigh the long-term cost and compatibility before making the upgrade. The DYMO LabelWriter 550 isn’t perfect, but with proper maintenance and usage, it fulfills its promise as a modern, efficient label printing solution.